Necessary skills for Repairman: skills and requirements
General requirements of a Repairman
• High school diploma or equivalent
• Previous experience in repairing and maintaining various equipment and machinery
• Strong knowledge of electrical systems, plumbing, and HVAC systems
• Ability to read and interpret technical manuals and blueprints
• Excellent problem-solving and troubleshooting skills
Skills and Behaviours for a Repairman
Business Management
Business Process
Customer Experience (CX)
Customer Retention
Customer Satisfaction
Customer Support
Maintenance & Repair
Preventive Maintenance
Project management
Project Coordination
Project Management
Sales Admin & Operations
Sales administration
Verbal Communication
Oral Communication
Workplace Safety
Personal protective equipment
Safety Awareness
Collaboration & Teamwork
Involving others in making decisions that affect them
Placing team needs above individual needs
Working with others towards common goals
Communicating information
Active Listening
Influencing and persuading others
Customer Orientation
Solving customer issues within timelines
Understanding customer needs