What is a Receptionist doing? Job description and responsibilities

What does a Receptionist do?

The Receptionist will be responsible for greeting customers, answering phones, and providing general administrative support. This person will report to the Office Manager. The Receptionist will also be responsible for handling incoming and outgoing mail, making copies, and other clerical duties.

Responsibilities of Receptionist

• Greet and welcome visitors, customers and clients in a professional manner.
• Answer and direct incoming calls to the appropriate departments.
• Manage the company's switchboard and ensure all calls are answered in a timely manner.
• Maintain and update the visitor log and ensure all visitors are properly signed in and out.
• Manage the company's front desk operations and ensure the reception area is kept clean and organized.
• Monitor and order office supplies and ensure all supplies are properly stocked.
• Manage the company's mail and package deliveries and ensure all mail and packages are distributed in a timely manner.
• Assist with other administrative tasks such as filing and photocopying.
• Assist in coordinating meetings, conferences and other events.
• Provide excellent customer service and maintain a professional demeanor at all times.