What is a Quality Supervisor doing? Job description and responsibilities

What does a Quality Supervisor do?

The Quality Supervisor is responsible for leading and overseeing the quality assurance department and ensuring the highest standards of quality are met in all aspects of the production process. The Quality Supervisor will ensure all products meet or exceed customer requirements and maintain the integrity of the production process. The Quality Supervisor will also manage a team of quality assurance analysts, ensuring all tasks are completed effectively. The successful candidate should have a strong background in quality assurance, as well as excellent communication, problem-solving, and organizational skills.

Responsibilities of Quality Supervisor

1. Monitor and inspect production processes to ensure quality standards are met
2. Develop and implement quality assurance policies and procedures
3. Analyze data to identify areas for improvement in the production process
4. Train and supervise staff on quality assurance practices
5. Participate in internal and external audits to ensure compliance with quality standards
6. Develop and maintain quality documentation, including test plans and protocols
7. Investigate customer complaints and implement corrective actions
8. Interface with suppliers to ensure quality of incoming materials
9. Monitor inventory of materials and supplies to ensure quality
10. Collaborate with other departments to ensure quality of finished products