What is a Quality Management System Manager doing? Job description and responsibilities

What does a Quality Management System Manager do?

The Quality Management System Manager will be responsible for the development, implementation, and maintenance of the quality management system within the organization. This position will ensure quality and regulatory compliance through the development of procedures and processes that align with organizational goals and objectives. The Quality Management System Manager will ensure continuous improvement in the quality management system, as well as ensure that the organization is compliant with standards and regulations. The successful candidate will have strong knowledge of quality management principles, excellent organizational, and communication skills, and the ability to think critically and strategically.

Responsibilities of Quality Management System Manager

1. Develop and implement quality management system policies and procedures.
2. Identify, analyze, document and report on system deficiencies.
3. Monitor and evaluate the effectiveness of the quality management system.
4. Ensure compliance with applicable standards and regulations.
5. Train employees on quality management system procedures and processes.
6. Perform internal audits and lead external audit activities.
7. Develop and maintain quality management system documentation.
8. Manage and investigate customer complaints.
9. Analyze data and produce reports to present to management.
10. Monitor performance and implement corrective action plans.