What is a Quality Assurance Supervisor doing? Job description and responsibilities

What does a Quality Assurance Supervisor do?

The Quality Assurance Supervisor will be responsible for overseeing the day-to-day operations of the Quality Assurance Department. This position requires the ability to lead a team of Quality Assurance Technicians and to ensure that products meet the company's quality standards. The Quality Assurance Supervisor is expected to have a comprehensive knowledge of quality assurance procedures and standards, and to be able to implement effective and efficient strategies to meet customer demands.

Responsibilities of Quality Assurance Supervisor

1. Develop and maintain quality assurance standards and procedures to ensure top-level product quality.
2. Analyze and report quality assurance data to identify trends and suggest improvements.
3. Monitor and review the performance of all quality assurance personnel.
4. Oversee the testing of products and materials to ensure compliance with quality standards.
5. Develop and implement corrective action plans in response to customer feedback.
6. Ensure that all products meet or exceed customer expectations.
7. Train quality assurance personnel on quality assurance principles and practices.
8. Facilitate continuous improvement initiatives to reduce waste and improve customer satisfaction.
9. Maintain records and documentation of quality assurance activities.
10. Collaborate with other departments to ensure quality assurance goals are being met.