Necessary skills for Quality Assurance Officer: skills and requirements
General requirements of a Quality Assurance Officer
• Bachelor's degree in a relevant field such as quality management, industrial engineering, or a related discipline.
• Proven experience working as a Quality Assurance Officer or in a similar role within a manufacturing or production environment.
• Strong knowledge of quality control principles, methodologies, and tools, including statistical analysis and process improvement techniques.
• Excellent attention to detail and ability to identify and resolve quality issues effectively.
• Exceptional communication and interpersonal skills to collaborate with cross-functional teams and provide guidance on quality standards and procedures.
Skills and Behaviours for a Quality Assurance Officer
Continuous improvement
Fishbone Diagram
Total Quality Management
Process Improvement
Flowcharts
Process Improvement
Quality Management System (QMS)
Quality Management System
Standard Operating Procedures (SOP)
Quality Standards
ISO 14000
ISO 14001
ISO 31011
ISO 31011
ISO 31011
ISO 31011
ISO 9000
ISO 9001
Quality Standards
Change Management
Driving change and innovation
Influencing others towards change
Collaboration & Teamwork
Giving credits to others
Involving others in making decisions that affect them
Placing team needs above individual needs
Working with others towards common goals
Customer Orientation
Demonstrating positive attitude towards resolution
Solving customer issues within timelines
Understanding customer needs
Problem solving
Identifying and anticipating problems
Making fact based decisions to solve problems