What is a Order Management Administrator doing? Job description and responsibilities

What does a Order Management Administrator do?

The Order Management Administrator at Master is responsible for overseeing the end-to-end order processing and ensuring timely delivery to customers. This role involves coordinating with various departments, managing inventory levels, and resolving any order-related issues. The Order Management Administrator reports to the Operations Manager and plays a crucial role in maintaining customer satisfaction and optimizing the order fulfillment process.

Responsibilities of Order Management Administrator

1. Develop and implement policies and procedures to ensure efficient procurement activities.
2. Identify potential vendors and suppliers to meet organizational requirements.
3. Negotiate contracts and cost-effective deals with vendors and suppliers.
4. Monitor supplier performance and ensure timely delivery of products and services.
5. Track inventory levels and order supplies as needed.
6. Analyze market trends and research best products and services.
7. Maintain accurate records of purchases, pricing and other important data.
8. Establish and maintain effective relationships with vendors and suppliers.
9. Monitor and manage budget for procurement activities.
10. Handle procurement issues and complaints from vendors and clients.