What is a Key Accounts Development Manager doing? Job description and responsibilities

What does a Key Accounts Development Manager do?

The Key Accounts Development Manager is a highly strategic position that requires an individual with a combination of sales, customer service, and relationship-building skills. The person in this role will be responsible for developing and maintaining relationships with key customers, understanding their needs and developing strategies to improve customer satisfaction. The ideal candidate will have a proven track record of success in sales, account management, and customer service. They must be able to think strategically, build and maintain relationships, and present solutions to key customers. The Key Accounts Development Manager is a critical position in the company, and the successful candidate will be an

Responsibilities of Key Accounts Development Manager

1. Develop and maintain relationships with key accounts in order to maximize sales and profits.
2. Prepare and present sales plans, forecasts and budgets to key account customers.
3. Analyze customer needs and develop customized solutions to meet their needs.
4. Negotiate and close sales contracts with key customers.
5. Monitor customer satisfaction and respond promptly to customer requests and inquiries.
6. Maintain accurate records of all sales activities.
7. Identify, develop, and implement new business opportunities.
8. Develop and implement strategies for increasing sales and profitability of key accounts.
9. Develop and maintain relationships with key stakeholders and industry professionals.
10. Monitor key accounts performance, identify areas for improvement, and recommend changes.