Necessary skills for Junior Sales Operations Executive: skills and requirements
General requirements of a Junior Sales Operations Executive
• Bachelor's degree in Business, Marketing, or a related field
• Minimum of 1 year of experience in a sales or operational role
• Excellent interpersonal, communication, and customer service skills
• Proven ability to effectively manage competing priorities
• Demonstrated knowledge of sales operations processes and procedures
Skills and Behaviours for a Junior Sales Operations Executive
CRM
CRM
Hubspot CRM
Oracle CRM
Pardot
Pipedrive
Salesforce CRM
SugarCRM
Zoho CRM
Customer Service
Complaint Management
Customer Service
Inventory Management
Inventory Control
Lead Management
Cross Sell
Inbound Leads
Lead Generation
Up Sell
Sales & Operations Planning (S&OP)
Sales & Operation Planning
Sales Admin & Operations
Post Sales
Pre Sales
Quotations
Sales Process
Sales administration
Analytical thinking
Gathering information and data
Identifying cause and effect relationships
Communicating information
Active Listening
Asking the right questions
Influencing and persuading others
Synthesizing information
Customer Orientation
Demonstrating positive attitude towards resolution
Solving customer issues within timelines
Understanding customer needs