Necessary skills for IT Business Analyst: skills and requirements
General requirements of a IT Business Analyst
• Bachelor's degree in computer science, information technology, or a related field
• Proven experience as an IT Business Analyst or similar role
• Strong analytical and problem-solving skills
• Excellent communication and interpersonal skills
• Proficiency in business analysis tools and techniques
Skills and Behaviours for a IT Business Analyst
CRM
CRM
Database
SQL
Networks administration
Firewalls
Next-Generation Firewalls, NGFW, NGFWs
WANs
Operating systems
Linux
Windows
Programming languages
C++
Python
Project management
Project Coordination
Software architecture
Software architecture
Analytical thinking
Gathering information and data
Identifying cause and effect relationships
Think analytically
Collaboration & Teamwork
Placing team needs above individual needs
Working with others towards common goals
Customer Orientation
Demonstrating positive attitude towards resolution
Solving customer issues within timelines
Understanding customer needs
Planning and organizing
Clarifying expectations of self and others
Goal setting, planning and priorization
Managing Stakeholders
Problem solving
Identifying and anticipating problems
Implementing solutions
Making fact based decisions to solve problems