Necessary skills for Inside Sales Specialist: skills and requirements
General requirements of a Inside Sales Specialist
• Bachelor's degree in Business, Marketing, Sales or related field
• Proven experience in customer service or inside sales
• Excellent verbal and written communication skills
• Superior customer service and interpersonal skills
• Ability to engage customers in conversations and build relationships
Skills and Behaviours for a Inside Sales Specialist
CRM
CRM
Hubspot CRM
Oracle CRM
Pardot
Pipedrive
Salesforce CRM
SugarCRM
Zoho CRM
Customer Experience (CX)
Customer Satisfaction
Customer engagement
Customer experience
Revenue Generation
Sales forecasts
Sales & Operations Planning (S&OP)
Sales & Operation Planning
Sales Admin & Operations
Sales Process
Collaboration & Teamwork
Involving others in making decisions that affect them
Placing team needs above individual needs
Working with others towards common goals
Planning and organizing
Goal setting, planning and priorization
Taking timely actions to ensure obligations are met