What is a Inside Sales Manager doing? Job description and responsibilities

What does a Inside Sales Manager do?

The Inside Sales Manager at Master is responsible for leading a team of inside sales representatives to drive revenue and meet sales targets. Reporting directly to the Director of Sales, this role involves developing and implementing sales strategies, training and coaching team members, and analyzing sales data to identify opportunities for growth. The Inside Sales Manager will play a key role in driving the company's sales efforts and ensuring customer satisfaction.

Responsibilities of Inside Sales Manager

• Develop and implement strategic sales plans to achieve company goals
• Manage and motivate a team of inside sales representatives
• Monitor sales metrics and KPIs to track performance and identify areas for improvement
• Collaborate with marketing and product teams to develop sales strategies and campaigns
• Conduct regular sales meetings and training sessions to ensure team members are equipped with necessary skills and knowledge
• Build and maintain strong relationships with key clients and partners
• Provide guidance and support to team members to help them achieve their sales targets
• Analyze market trends and competitor activity to identify opportunities for growth
• Prepare and present sales reports and forecasts to senior management
• Stay up-to-date on industry trends and best practices in sales management.