Necessary skills for HR Service Team Lead: skills and requirements

General requirements of a HR Service Team Lead

• A minimum of 3 years' experience in a customer service environment, with experience leading a team
• Proven problem solving and decision making skills
• Excellent verbal and written communication skills
• Knowledge of relevant HR policies and procedures
• Ability to work effectively in a fast-paced environment and manage multiple tasks simultaneously

Skills and Behaviours for a HR Service Team Lead

Business partnering
Business acumen Business partner Employee Relations
Compensation & Benefits Management
Compensation & Benefits management Employee Rewards
HR Systems
Applicant Tracking Systems (ATS) HR technology Learning Management System (LMS)
Learning & Development
E-Learning Learning Plan Management Training Training Evaluations
People Analytics
People Analytics
Performance Management
Performance Management
Personnel Management
Employee Fairness HR Policies
Talent & Career Management
Employee Engagement Employee retention Succession planning Talent Management Process
Change Management
Driving change and innovation Influencing others towards change
Developing others
Coaching others to succeed Enhancing individual and professional development Sharing knowledge, skills and expertise to others
Resilience
Acting with integrity Overcoming changes and barriers Taking opportunities to learn and adapt

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