Necessary skills for Housekeeper: skills and requirements
General requirements of a Housekeeper
• High school diploma or equivalent
• Previous experience in housekeeping or a related field preferred
• Strong attention to detail and ability to follow instructions
• Excellent time management skills and ability to prioritize tasks
• Ability to work independently and as part of a team
Skills and Behaviours for a Housekeeper
Customer Experience (CX)
Customer Contact
Customer Satisfaction
Customer Management
Client Relations
Client management
Customer Service
Complaint Management
Customer Service
Communicating information
Active Listening
Asking the right questions
Communicating effectively with others
Giving and receiving feedback
Customer Orientation
Solving customer issues within timelines
Understanding customer needs
Problem solving
Making fact based decisions to solve problems
Working with others to solve problems