Necessary skills for Head of Quality Management: skills and requirements
General requirements of a Head of Quality Management
• Bachelor’s degree in Quality Management, Engineering or related field
• Demonstrated knowledge of quality management systems and processes
• Proven leadership and management skills
• Ability to develop and manage effective relationships with all stakeholders
• Ability to interpret and analyze data and formulate action plans
Skills and Behaviours for a Head of Quality Management
Continuous improvement
Fishbone Diagram
Total Quality Management
Data visualization
Power BI
Tableau
Performance Management
Performance Management
Team Effectiveness
Process Improvement
Flowcharts
Process Improvement
Project management
Gantt Charts
Project Coordination
Project Estimation
Project Management
Project Planning
Project cost management
Stakeholder Management
Quality Control
Laboratory Tests
Product Resistance
Product Testing
Quality Control
Quality Management System (QMS)
Quality Management System
Standard Operating Procedures (SOP)
Quality Standards
ISO 9000
ISO 9001
Quality Standards
Risk Management
Risk Assessment
Risk Management
Change Management
Driving change and innovation
Collaboration & Teamwork
Giving credits to others
Involving others in making decisions that affect them
Placing team needs above individual needs
Working with others towards common goals
Developing others
Coaching others to succeed
Enhancing individual and professional development
Sharing knowledge, skills and expertise to others
Digital citizenship
Digital transformation