Necessary skills for Head Of Learning And Development: skills and requirements
General requirements of a Head Of Learning And Development
1. Bachelor’s degree in Human Resources, Education or other related field
2. Proven experience in Learning and Development, preferably in a managerial role
3. Strong organizational and communication skills
4. Knowledge of current trends and developments in Learning and Development
5. Excellent interpersonal and problem-solving skills
Skills and Behaviours for a Head Of Learning And Development
CRM
CRM
Hubspot CRM
Oracle CRM
Pardot
Pipedrive
Salesforce CRM
SugarCRM
Zoho CRM
Contract management
Contract Management
Contract Terms
Customer Management
Key account management
Growth Strategies
Customer Acquisition
Sales Strategy
Lead Management
Cross Sell
Up Sell
Sales presentations
Objections
Product Demonstration
Sales Pitch
Sales Presentations
Customer Orientation
Demonstrating positive attitude towards resolution
Solving customer issues within timelines
Understanding customer needs
Developing others
Coaching others to succeed
Enhancing individual and professional development
Sharing knowledge, skills and expertise to others
Negotiation
Closing deals
Leading win-win discussions
Relationship Building
Establishing rapport and building trust
Growing network and relationships
Nurturing long term relationships