Necessary skills for Head of IT: skills and requirements
General requirements of a Head of IT
• Bachelor's degree in computer science or related field
• Minimum of 10 years of experience in IT management
• Proven track record of successfully leading and managing IT teams
• Strong knowledge of IT infrastructure, systems, and software development
• Excellent communication and leadership skills
Skills and Behaviours for a Head of IT
CRM
CRM
Customer Service
Customer Service
Cybersecurity
Critical infrastructure security
Cybersecurity standards
Database
Database maintenance
Infrastructure management
Mobile Devices Management, MDM
Server management
Storage management
Networks administration
Firewalls
Next-Generation Firewalls, NGFW, NGFWs
WANs
Operating systems
Linux
Windows
Programming languages
C++
Python
Project management
Project Coordination
Project Management
Project cost management
Software architecture
Software architecture
Strategic Thinking
Strategic Thinking
Analytical thinking
Gathering information and data
Identifying cause and effect relationships
Think analytically
Collaboration & Teamwork
Placing team needs above individual needs
Working with others towards common goals
Customer Orientation
Demonstrating positive attitude towards resolution
Planning and organizing
Goal setting, planning and priorization
Problem solving
Identifying and anticipating problems
Implementing solutions
Making fact based decisions to solve problems