Necessary skills for Field Service Engineer (Industrial machinery): skills and requirements
General requirements of a Field Service Engineer (Industrial machinery)
• Bachelor's degree in Mechanical Engineering or related field.
• 3+ years of experience in industrial machinery maintenance and repair.
• Willingness and mobility to travel upcountry for several days at the time when required.
• Knowledge of electrical, mechanical, and hydraulic systems.
• Knowledge of onboarded electronic systems (eg. Siemens) if preferable.
• Excellent communication and customer service skills.
Skills and Behaviours for a Field Service Engineer (Industrial machinery)
Customer Experience (CX)
Customer Contact
Customer Satisfaction
Customer Support
Customer Service
Complaint Management
Customer Service
Maintenance & Repair
Electrical Repairs
Hydraulic system repair
Maintenance equipment
Mechanical Repair
Preventive Maintenance
Microsoft Office
Microsoft Excel
Problem solving
Identifying and anticipating problems
Making fact based decisions to solve problems
Working towards resolution
Working with others to solve problems
Self awareness & Self Management
Being punctual
Being reliable
Self motivation, self confidence and wellness