Necessary skills for F&B Manager: skills and requirements
General requirements of a F&B Manager
• Bachelor's degree in Hospitality Management or related field
• Minimum of 5 years of experience in food and beverage management
• Strong knowledge of food and beverage operations, including menu planning, cost control, and inventory management
• Excellent leadership and communication skills
• Ability to work in a fast-paced environment and handle multiple tasks simultaneously
Skills and Behaviours for a F&B Manager
Customer Experience (CX)
Customer Contact
Customer Satisfaction
Customer Management
Client Relations
Client management
Customer Service
Complaint Management
Customer Service
Communicating information
Active Listening
Asking the right questions
Communicating effectively with others
Giving and receiving feedback
Customer Orientation
Solving customer issues within timelines
Understanding customer needs
Problem solving
Making fact based decisions to solve problems
Working with others to solve problems