What is a Dealer doing? Job description and responsibilities

What does a Dealer do?

The Dealer position is responsible for efficiently and accurately dealing various casino games, ensuring a positive and engaging experience for customers. Reporting to the Casino Manager, the Dealer will handle cash transactions, enforce game rules, and maintain a professional and friendly atmosphere at all times. This role requires exceptional customer service skills, strong mathematical abilities, and the ability to work in a fast-paced and high-pressure environment.

Responsibilities of Dealer

• Conducting sales transactions with customers.
• Providing excellent customer service and addressing customer inquiries and concerns.
• Demonstrating product knowledge and explaining features and benefits to customers.
• Maintaining a clean and organized sales floor.
• Assisting customers in selecting the right products based on their needs and preferences.
• Processing payments and handling cash transactions accurately.
• Monitoring inventory levels and restocking merchandise as needed.
• Collaborating with team members to achieve sales targets and goals.
• Participating in product training sessions to stay updated on new arrivals and industry trends.
• Resolving customer complaints or issues in a professional and timely manner.