Necessary skills for Data Center Technician: skills and requirements
General requirements of a Data Center Technician
• Bachelor's degree in computer science or related field
• Minimum of 2 years of experience working in a data center environment
• Proficiency in troubleshooting and resolving hardware and software issues
• Strong knowledge of networking protocols and technologies
• Ability to lift heavy equipment and work in physically demanding environments
Skills and Behaviours for a Data Center Technician
CRM
CRM
Database
SQL
Networks administration
Firewalls
Next-Generation Firewalls, NGFW, NGFWs
WANs
Operating systems
Linux
Windows
Programming languages
C++
Python
Project management
Project Coordination
Software architecture
Software architecture
Analytical thinking
Gathering information and data
Identifying cause and effect relationships
Think analytically
Collaboration & Teamwork
Placing team needs above individual needs
Working with others towards common goals
Customer Orientation
Demonstrating positive attitude towards resolution
Solving customer issues within timelines
Understanding customer needs
Planning and organizing
Clarifying expectations of self and others
Goal setting, planning and priorization
Managing Stakeholders
Problem solving
Identifying and anticipating problems
Implementing solutions
Making fact based decisions to solve problems