Necessary skills for Cruise Worker: skills and requirements

General requirements of a Cruise Worker

• High school diploma or equivalent
• Previous experience in customer service or hospitality industry preferred
• Ability to work in a fast-paced and dynamic environment
• Excellent communication and interpersonal skills
• Strong problem-solving abilities and ability to handle difficult situations with patience and professionalism

Skills and Behaviours for a Cruise Worker

Customer Service
Customer Service
Communicating information
Active Listening Asking the right questions Communicating effectively with others Giving and receiving feedback
Customer Orientation
Solving customer issues within timelines Understanding customer needs
Problem solving
Making fact based decisions to solve problems Working with others to solve problems

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