Necessary skills for CRM Communications and Branding Manager: skills and requirements

General requirements of a CRM Communications and Branding Manager

• Bachelor's degree in Communications, Marketing, Business Administration or related field
• 5+ years of experience in CRM and/or communications
• Proven track record of successful CRM campaigns
• Excellent writing and communication skills
• Proficient in using a variety of software such as Adobe Creative Suite, Microsoft Office, and Salesforce

Skills and Behaviours for a CRM Communications and Branding Manager

CRM
CRM
Customer Management
Client Relations Client management Key account management
Digital advertising
Digital Campaigns
Lead Management
Cross Sell Inbound Leads Inbound Marketing Lead Generation Up Sell
Marketing automation
Chatbots Marketing Automation
Partnership Development
Partner Relationship Management Strategic Partnerships
Project management
Project Coordination Project Planning Stakeholder Management
Collaboration & Teamwork
Giving credits to others Involving others in making decisions that affect them Placing team needs above individual needs Working with others towards common goals
Customer Orientation
Demonstrating positive attitude towards resolution Solving customer issues within timelines Understanding customer needs
Developing others
Coaching others to succeed Enhancing individual and professional development Sharing knowledge, skills and expertise to others
Relationship Building
Establishing rapport and building trust Growing network and relationships Nurturing long term relationships

Are you an HR professional?

Are you looking for a CRM Communications and Branding Manager job?

Create your profile, and get contacted by recruiters!