Necessary skills for Clinic Manager: skills and requirements
General requirements of a Clinic Manager
• Bachelor's degree in healthcare administration or related field
• Minimum of 5 years of experience in clinic management or healthcare administration
• Strong leadership and team management skills
• Excellent communication and interpersonal skills
• Proficient in healthcare software and electronic medical records systems
Skills and Behaviours for a Clinic Manager
Customer Service
Complaint Management
Customer Service
Nursing
Basic Life Support (BLS)
Patient Education
Patient safety
Payroll Management
Payroll
Performance Management
Performance Management
Process Improvement
Process Improvement
Quality Standards
Quality Standards
Communicating information
Active Listening
Synthesizing information
Customer Orientation
Demonstrating positive attitude towards resolution
Solving customer issues within timelines
Understanding customer needs
Problem solving
Implementing solutions
Making fact based decisions to solve problems
Working with others to solve problems