Necessary skills for Certifications Manager: skills and requirements
General requirements of a Certifications Manager
• Bachelor’s degree in Business Administration, Human Resources, or related field
• 5+ years of experience in certification management or related field
• Demonstrated ability to develop and maintain certification programs
• Proficient knowledge of applicable laws, regulations, and industry standards
• Excellent organizational and project management skills
Skills and Behaviours for a Certifications Manager
Continuous improvement
Fishbone Diagram
Total Quality Management
Process Improvement
Flowcharts
Process Improvement
Project management
Gantt Charts
Project Coordination
Project Estimation
Project Management
Project Planning
Project cost management
Stakeholder Management
Quality Management System (QMS)
Quality Management System
Standard Operating Procedures (SOP)
Quality Standards
ISO 14000
ISO 14001
ISO 31011
ISO 31011
ISO 31011
ISO 31011
ISO 9000
ISO 9001
OHSAS 18001
Quality Standards
Change Management
Driving change and innovation
Influencing others towards change
Collaboration & Teamwork
Giving credits to others
Involving others in making decisions that affect them
Placing team needs above individual needs
Working with others towards common goals
Customer Orientation
Demonstrating positive attitude towards resolution
Solving customer issues within timelines
Understanding customer needs
Problem solving
Identifying and anticipating problems
Making fact based decisions to solve problems