What is a Cashier doing? Job description and responsibilities

 

What does a Cashier do?

The Cashier is responsible for providing exceptional customer service by efficiently processing transactions and handling cash. They will report directly to the Store Manager and collaborate with the sales team to ensure a seamless checkout experience for customers. The Cashier will also be responsible for maintaining accurate cash registers, resolving customer inquiries, and upholding company policies and procedures.

Responsibilities of Cashier

• Greet customers and provide excellent customer service at all times.
• Process cash, credit, and debit card transactions accurately and efficiently.
• Maintain a clean and organized cash register area.
• Scan and bag items for customers, ensuring accuracy and efficiency.
• Answer customer inquiries and provide information about products, promotions, and company policies.
• Handle returns and exchanges in accordance with company guidelines.
• Balance cash register at the end of each shift and reconcile any discrepancies.
• Assist with inventory management by monitoring stock levels and notifying supervisors of low inventory.
• Follow all cash handling and security procedures to prevent theft and maintain a safe working environment.
• Collaborate with team members to ensure smooth and efficient operations of the cashier area.

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