Necessary skills for Barista: skills and requirements
General requirements of a Barista
• Previous experience as a barista or in a similar role
• Knowledge of coffee brewing techniques and latte art
• Excellent customer service and communication skills
• Ability to work in a fast-paced environment and handle multiple tasks simultaneously
• Attention to detail and ability to follow recipes and instructions accurately
Skills and Behaviours for a Barista
Beverages
Beverages
Coffee
Juices
Soft drinks
Tea
signature drinks
Customer Service
Complaint Management
Customer Service
Customer Orientation
Demonstrating positive attitude towards resolution
Solving customer issues within timelines
Understanding customer needs
Resilience
Acting with integrity
Maintaining progress and quality
Overcoming changes and barriers
Taking opportunities to learn and adapt