Necessary skills for Assistant Store Manager: skills and requirements
General requirements of a Assistant Store Manager
• High school diploma or equivalent
• At least 1 year of management experience in retail or customer service
• Excellent organizational, interpersonal and communication skills
• Strong problem solving and decision-making skills
• Ability to work a flexible schedule, including evenings and weekends
Skills and Behaviours for a Assistant Store Manager
Customer Service
Complaint Management
Customer Service
Retail
Convenience stores
FMCG
Luxury goods
Outlets
Retailers
Supermarkets
Wholesale
groceries
Retail Operations
Merchandising
Store Management
Visual merchandising
Collaboration & Teamwork
Giving credits to others
Involving others in making decisions that affect them
Placing team needs above individual needs
Working with others towards common goals
Customer Orientation
Demonstrating positive attitude towards resolution
Solving customer issues within timelines
Understanding customer needs