What is a Assistant Store Manager doing? Job description and responsibilities

What does a Assistant Store Manager do?

The Assistant Store Manager is responsible for assisting the Store Manager in the overall operations of the store to ensure profitable sales, efficient operations, and customer satisfaction. The successful candidate will be enthusiastic, organized and driven. They must have excellent customer service and communication skills, be able to lead a team, and have the ability to problem solve. This role requires strong decision-making and multitasking abilities in order to manage daily operations efficiently. The Assistant Store Manager will also be responsible for ensuring the store meets sales and productivity goals.

Responsibilities of Assistant Store Manager

1. Create and implement strategies to increase customer satisfaction and drive sales growth.
2. Monitor store performance and initiate corrective measures to maximize sales and profitability.
3. Develop and maintain a productive working relationship with store staff.
4. Enforce company policies and procedures in daily operations.
5. Monitor inventory levels and order merchandise as needed.
6. Ensure safety standards are met and maintain a clean and organized store environment.
7. Manage and motivate store personnel to achieve sales targets.
8. Analyze sales data and develop action plans to optimize sales performance.
9. Train and evaluate store staff on customer service standards and selling techniques.
10. Resolve customer complaints and ensure customer satisfaction.