What is a Assistant Retail Store Manager doing? Job description and responsibilities
What does a Assistant Retail Store Manager do?
This is an exciting opportunity to join a leading retailer as an Assistant Store Manager. In this role, you will assist the Store Manager in all aspects of store operations, including customer service, sales and staff management. You will be responsible for driving sales and ensuring exceptional customer service is provided at all times. You will also oversee the daily operations of the store, including monitoring and managing staff performance, taking inventory, and maintaining a safe and clean store environment. The successful candidate will be an experienced and motivated individual with excellent customer service and communication skills.
Responsibilities of Assistant Retail Store Manager
1. Ensure the store meets all operational and customer experience standards.
2. Supervise, motivate and lead store personnel to ensure customer service excellence.
3. Monitor daily store operations, sales performance and staff productivity.
4. Develop strategies to increase customer traffic and maximize profits.
5. Create and administer store budgets.
6. Resolve customer complaints and inquiries in a professional manner.
7. Develop and implement promotional campaigns to drive sales.
8. Plan and monitor staff schedules.
9. Monitor inventory levels and order products to meet customer demand.
10. Analyze sales reports and metrics to identify areas for improvement.