Necessary skills for Administrative Staff: skills and requirements
General requirements of a Administrative Staff
• Strong organizational and time management skills
• Excellent written and verbal communication abilities
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)
• Attention to detail and accuracy in data entry and record keeping
• Ability to multitask and prioritize tasks effectively
Skills and Behaviours for a Administrative Staff
Administrative Assistance
Data Entry
Filing
Office Administration
Typing
Customer Service
Customer Service
Learning & Development
Training Evaluations
Legal Assistance
Legal Assistance
Payroll Management
Payroll Administration
Payroll Processing
Personnel Management
Attendance Management
Employment contracts
Engagement Surveys
Exit interviews
HR Policies
Policy & Compliance Management
Company Policies
Customer Orientation
Demonstrating positive attitude towards resolution
Solving customer issues within timelines
Understanding customer needs
Planning and organizing
Goal setting, planning and priorization
Managing Stakeholders
Taking timely actions to ensure obligations are met
Problem solving
Identifying and anticipating problems
Implementing solutions
Making fact based decisions to solve problems
Working towards resolution