Necessary skills for Administrative Manager: skills and requirements
General requirements of a Administrative Manager
• Proven experience as an Administrative Manager or Office Manager
• In-depth understanding of office management procedures and departmental and legal policies
• Familiarity with financial and facilities management principles
• Proficient in MS Office and office management software (ERP etc.)
• Outstanding communication and interpersonal abilities
Skills and Behaviours for a Administrative Manager
Administrative Assistance
Data Entry
Filing
Office Administration
Typing
Customer Service
Complaint Management
Customer Service
Learning & Development
Learning Plan Management
Training Evaluations
Legal Assistance
Legal Assistance
Personnel Management
Attendance Management
Employment contracts
Engagement Surveys
Exit interviews
HR Policies
Policy & Compliance Management
Company Policies
Customer Orientation
Demonstrating positive attitude towards resolution
Solving customer issues within timelines
Understanding customer needs
Problem solving
Identifying and anticipating problems
Implementing solutions
Making fact based decisions to solve problems
Working with others to solve problems